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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?

A) Online marketing
B) Walk-ins
C) Upselling
D) Tracking of expiry dates

2. A commercial general liability policy has an aggregate limit of $1,000,000. During the current term, the insurer has already paid for three liability claims: one for $100,000, a second for $500,000, and a third for
$300,000. How much will the insurer pay if a new claim of $300,000 is submitted?

A) $300,000
B) $0
C) $100,000
D) $1,000,000

3. Jim owns a metal factory. Which question should Jim's broker ask to best understand the commercial occupancy of the company?

A) Is your factory left unattended for long periods of time?
B) How is your factory protected against fire?
C) What is the total number of your staff?
D) What does a typical day look like in your factory?

4. What should a broker do when selecting coverage for a client?

A) Overinsure the client to protect the broker from an errors and omissions claim
B) Compare wordings based on an analysis of the client's needs
C) Place the policy with the insurer that has the most legally-worded policies
D) Ensure that only standard policy wordings are used

5. When closing a sale, what makes it easier for the intermediary to counter any objections raised by the client?

A) Adopting assertive body language
B) Using unusual and extremely serious claims examples
C) Being aware of what is happening in the industry
D) Employing passive listening

Solutions: