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IIC C130 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Claims Handling8%- Claim reporting process
- Broker's role in claims
- Settlement and subrogation
Topic 2: From Quote to Policy10%- Quotation and binding authority
- Policy issuance and delivery
- Policy structure and components
Topic 3: Automobile Insurance10%- Mandatory and optional coverages
- Provincial variations
- Rating and policy issues
Topic 4: Insurance and the Intermediary10%- Legal duties and ethics
- Licensing and regulation
- Roles of brokers and agents
Topic 5: Communication and Service Skills8%- Record keeping
- Client communication
- Policy changes and endorsements
Topic 6: Liability Insurance12%- Commercial general liability
- Personal liability coverages
- Legal liability concepts
Topic 7: Property Insurance Exposures10%- Personal property risks
- Exposures and perils
- Small commercial property risks
Topic 8: The Application Process10%- Completing applications
- Duty of disclosure
- Underwriting considerations
Topic 9: Property Insurance Wordings12%- Coverages and exclusions
- Common policy forms
- Valuation methods
Topic 10: Sales and Client Needs10%- Insurance solutions
- Client consultation
- Risk identification

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Which action on the part of the insured would most likely result in a surcharge to the insurance policy?

A) Disclosure that his home has two mortgages
B) Trade-in of an existing vehicle for an eco-friendly vehicle
C) Installation of a high-end home security system
D) Purchase of a new sports car for his teenage son to drive


2. Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour's shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?

A) Judgment notice
B) Statement of claim
C) Damages attestation
D) Statement of defence


3. Why is the precedent-setting case Fine's Flowers Ltd. et al. v. General Accident Assurance Co. of Canada et al. significant?

A) Established that intermediaries will be held accountable if they provide legal advice
B) Outlined the intermediary's stringent duty of care owed to clients
C) Restructured the content of agency contracts between insurers and intermediaries
D) Defined special risks and the responsibility the insurer has to limit the intermediary's authority


4. To protect themselves against claims that arise long after the policy expiration date, a broker should retain a permanent copy of which policy?

A) Automobile
B) Property
C) Liability
D) Crime


5. What information is typically included in a cover letter prepared by a broker for the insured?

A) An indication of the commission earned for placing the risk
B) A description of the broker and insurer's relationship
C) A reminder to review the policy documents for accuracy
D) An explanation of the insurer's underwriting process


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: C

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