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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

A) Creating Apex trigger
B) Using Field Mapper
C) Adding fields in CPQ configuration
D) Adding fields in Checkout method

2. Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

A) Create a custom object associated with the Account with notification preferences.
B) Extend the Service Account object with new fields for notification preferences.
C) Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
D) Use the existing notification preference fields in the Party object.

3. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
B) Modify the application Page Layout to change/add/remove selected elements
C) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
D) Modify the VEELogoCard FlexCard to change the customer logo.

4. 4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

A) Meter Pings
B) Account
C) eSignature
D) Premise
E) Balances

5. An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A) Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
B) Credit ratings are actively used as a pricing input for small and medium business customers
C) Some customers existed on a legacy billing system from previous contracts
D) The potential customer began their journey using WhatsApp.

Solutions: