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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

You want to manage configuration profiles on a Mac that has Mountain Lion installed, but the Profiles preferences icon is NOT present in the System Preferences window. What is a likely explanation?

A. You are not logged in as an administrator user.
B. Profiles have been disabled in the Security & Privacy pane of the Mac.
C. The Mac is not enrolled with Profile Manager.
D. There are no profiles installed on the Mac.

Question 2

What are some privacy and security concerns with the Spotlight service?

A. Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.
B. When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
C. A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
D. The Spotlight search service creates index databases of file system metadata so that it can perform normally time intensive searches nearly instantly. File system tags can be found in the Finder sidebar, Spotlight search, and any open or save document dialogs.

Question 3

Which IP address could a Mac assign to itself if no DHCP services were available on the network?

A. 169.254.100.100
B. 192.168.100.100
C. 172.16.100.100
D. 127.0.0.1

Question 4

In OS X Mountain Lion, Safe Boot ________.

A. increases data security by assigning all standard users Read-only privileges to mounted local volumes
B. facilitates troubleshooting by preventing loading of third-party components in the operating system at startup
C. prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
D. increases data security by modifying Sharing settings, so only essential protocols are enabled at startup

Question 5

What can you enable to locate a lost Mac system?

A. iCloud Find My Mac allows you to remotely locate a lost Mac system. You enable this feature in iCloud preferences. To locate a lost Mac system, you can use the iCloud website or the Find My iPhone app on an iOS device.
B. To automatically connect a file share when the user logs in to the system, drag the share from the Finder to the user's login items in Users & Groups preferences. Or you can drag the share to the right side of the user's Dock, and it will automatically connect when the user clicks the share's icon in the Dock.
C. Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.
D. The master password is used to reset local account passwords.

Solutions: