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Salesforce Certified Slack Consultant Sample Questions:

1. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
B) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
C) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.

2. Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A) Create a workflow where employees can engage by submitting questions.
B) Leave posting permissions open to encourage engagement.
C) Ask employees to respond to messages with emoji reactions.
D) Restrict posting permissions to include only the session moderators.
E) Encourage employees to delete answered questions to keep the channel organized.

3. You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

A) Create a public training channel.
B) Add all attendees to a read-only channel with Slack tips and tricks.
C) Add attendees as guests to a generic sandbox environment.
D) Create a private training channel.

4. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users to the workspace within the grid org.
B) It will remain the same but stops working.
C) It will remain the same and take users back to the original workspace outside the grid org.
D) It will automatically be updated with a randomly generated new URL.

5. Your client wants to create an IT Support help channel and asks you to advise on the best option using Slack channel naming settings and best practices.
Which channel name do you select?

A) #help-it
B) #help-it!
C) #HELP-IT
D) #help_it

Solutions: