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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

Question 1

Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?

A. Install SLDS creator from AppExchange
B. Salesforce Developer Console should beused instead
C. Keep the SLDS Stylesheet open for reference
D. SLDS Validator extension for VS Code

Question 2

A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

A. Highlights Panel
B. Accordion
C. Einstein Next Best Action
D. Lightning Toggle

Question 3

A UX Designer is working on a series of custom Salesforce components for a new website.
In which way could the designer accelerate the visual design process?

A. Use separate stylesheets to make implementation easier.
B. A Leverage the Salesforce Lightning Design System (SLDS) using UI kits or plugins.
C. Build a custom layout in Salesforce and export the underlying code.

Question 4

Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?

A. A Distributed Marketing and Journey Builder
B. Service Cloud and Letterhead
C. Email Builder and Customer 360

Question 5

Cloud Kicks (CK) isgoing to conduct some interviews surveys with users to better understand their Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users?
Choose 2 answers

A. Randimized Bias
B. Objectivity Bias
C. Recency Bias
D. Social Desirability Bias

Solutions: