Salesforce Certified Nonprofit Success Pack Consultant: NP-Con-101 Exam

"Salesforce Certified Nonprofit Success Pack Consultant", also known as NP-Con-101 exam, is a Salesforce Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 269 Q&As to your NP-Con-101 Exam preparation. In the NP-Con-101 exam resources, you will cover every field and category in Salesforce Consultant Certification helping to ready you for your successful Salesforce Certification.

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  • Updated on: Sep 09, 2026
  • No. of Questions: 269 Questions & Answers

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  • Updated on: Sep 09, 2026
  • No. of Questions: 269 Questions & Answers

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. LYBUNT, SYBUNT, and giving reports
  • 2. Household and donor analytics
Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Household and account models
  • 3. Contact relationships and affiliations
Data Management and Quality15%- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader
Fundraising and Donation Management22%- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Soft credits and matching gifts
  • 3. Payment gateway integration
- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
Solution Design and Implementation20%- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
- Deployment and change management
  • 1. Testing and deployment strategies
  • 2. Governance and maintenance best practices
Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

A nonprofit has a membership program it wants to manage in Salesforce.
What are two items the consultant needs to configure so the membership rollups in NPSP work properly?

  • A. Create an Opportunity record type for memberships.
  • B. Create a custom field for Membership Amount and select it for membership rollups.
  • C. Select the membership record type for membership rollups.
  • D. Set a grace period for memberships.
Answer: A,C

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A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

  • A. Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.
  • B. Create a report using the NPSP All Contacts report and add a filter to just include clients
  • C. Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
  • D. Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
Answer: C

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A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

  • A. Campaigns
  • B. Salesforce DMP
  • C. Pardot
  • D. Community Cloud
Answer: C

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A nonprofit is getting ready to go live with its Nonprofit Cloud implementation.
Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training?
Choose 2 answers

  • A. Developer Pro Sandbox
  • B. Developer Sandbox
  • C. Full Data Sandbox
  • D. Partial Data Sandbox
Answer: C,D

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How should a consultant install NPSP in an existing Salesforce org?

  • A. Install from the NPSP Installer page.
  • B. Install using the NPSP Conversion Utility tool.
  • C. Install each NPSP component from the Trailblazer Community.
  • D. Install each NPSP component from the AppExchange.
Answer: A

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