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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren't showing up in the search results for unauthenticated or guest users.
How can NMH ensure that articles are shared with all guest users?

A) Create a custom permission set for Public access.
B) Create a custom profile for Public access.
C) Select "Public" organization-wide default for the article type at the org level.
D) Select "Visible in Public Knowledge Base" at the article level.

2. Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?

A) Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
B) Publish the community, which will send out the welcome emails.
C) Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
D) Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.

3. Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

A) Visible to Customer
B) Visible to Partner
C) Visible to Anyone
D) Visible to Public Knowledge Base

4. Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the LegalDepartment audience.
Who will be able to see the Rich Content Editor component?

A) Members that are part of both the New York City audience and the Legal Department audience
B) All Cloud Kicks Experience Cloud site members
C) All New York City audience members.
D) New York City audience members with the Legal Department sharing set

5. Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?

A) Help Center
B) Customer Account Portal
C) Customer Service
D) Partner Central

Solutions: