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HP HP2-E56 Exam Syllabus Topics:

HP Selling HP SMB Solutions - Sample Questions:

Question 1

What is the HP Just Right IT framework?

A. a set of solutions to be customized based on unique customer needs
B. range of support services sized and priced for small businesses
C. pay-per-use service that delivers the right mix of hosted resources as needed
D. fixed bundle of HP products and services that are sized and priced for small businesses

Question 2

What is a typical customer objection to HP service support?

A. My staff is knowledgeable and can handle most issues.
B. My staff has plenty of time to handle both IT and business issues.
C. I do not need to shorten the time to ROI.
D. I am not concerned about protecting against future downtime.

Question 3

When should a customer perform an in-depth network assessment?

A. after making a big change, such as putting voice and data traffic on the same network
B. before deploying rich media solutions (voice or video) on the network
C. to identify ways to improve database management and data mining performance
D. to identify ways to streamline support for employee desktops and data backups

Question 4

How does information on applications in the customer's environment help qualify the right set of products and services to be recommended?

A. It provides insight into workload requirements.
B. It indicates the customer's interest in leading-edge technology.
C. It provides an indication of the customer's IT buying trends.
D. It increases the sales opportunity to replace aging applications.

Question 5

Your customer's healthcare services business is in a growth stage. Employee headcount has increased from nine to twenty in the past nine months. Which server should you recommend?

A. HP ProLiant BL460c Gen8 1P Model
B. HP ProLiant ML310e Gen8 1P Base Model
C. HP ProLiant ML350e Gen8 1P Performance Model
D. HP ProLiant DL380e Gen8 2P High Performance Model

Solutions: