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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Where can you add the preconfigured settings of the phones?

A) Admin > Telephony > Phone Management > Calls
B) Admin > Telephony > Phone Management > Base Settings
C) Admin > Telephony > Phone Management > Phones

2. When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A) It should be connected to a different network segment that has access to your company intranet.
B) It should be connected to the same network segment that the Bridge server is on.
C) It should be connected to a network segment that has outbound access to the public Internet.

3. What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A) WebRTC phone trunk
B) External trunk
C) SIP phone trunk
D) Network interface trunk

4. You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

A) Add a priority of "high" to this document.
B) Number the documents in such a way that this one appears at the top of the list.
C) Make sure you name the document in a way that is easy to search for.
D) Add meaningful tags to the document.

5. Select the Access level permission types for workspace membership. (Choose three.)

A) Partial
B) Full Access
C) Read Only
D) Collaborator
E) Contributor
F) Write Only

Solutions: