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Updated: Oct 24, 2026
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It is a truth universally acknowledged that a better job rarely comes looking for you. The ITILFND exam is one of the clearest routes to it, and iPassleader equips that route with 325 practice questions for the EXIN ITIL - Foundation exam and a free demo to start.
EXIN ITILFND Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation (ITIL 4) Exam |
| Exam Number: | ITILFND |
| Exam Format: | Closed-book, Single-best answer, Multiple Choice |
| Passing Score: | 65% (26/40) |
| Available Languages: | German, Chinese, Dutch, Polish, English, Arabic, Spanish, French, Portuguese, Japanese, Russian |
| Certificate Validity Period: | Lifetime (no expiration) |
| Exam Duration: | 60 (75-90 for non-native speakers) |
| Real Exam Qty: | 40 |
| Exam Price: | USD 180–385 (varies by region/reseller) |
| Related Certifications: | ITIL 4 Strategic Leader ITIL Expert ITIL Master ITIL 4 Managing Professional |
| Recommended Training: | ITIL 4 Official Publication EXIN Official Training Providers |
| Exam Registration: | EXIN Official Registration Pearson VUE Test Centers |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored (EXIN Anywhere), Computer-based testing at authorized centers, Paper-based testing |
| Pre Condition: | No formal prerequisites; open to all candidates |
| Official Syllabus URL: | https://www.exin.com/itil-foundation/ |
EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Four Dimensions of Service Management | 17% | - Organizations and people - Value streams and processes - Information and technology - Partners and suppliers |
| Topic 2: ITIL Service Value System | 20% | - Overview and purpose - Governance - Continual improvement - Service value chain |
| Topic 3: Key Concepts of Service Management | 15% | - Service relationships, service offerings and products - Stakeholders and value co-creation - Value, outcomes, costs and risks |
| Topic 4: Key ITIL Practices | 33% | - General management practices
|
| Topic 5: ITIL Guiding Principles | 15% | - Collaborate and promote visibility - Keep it simple and practical - Think and work holistically - Focus on value - Progress iteratively with feedback - Optimize and automate - Start where you are |
Questions & Answers: The ITILFND Exam
Online proctored (EXIN Anywhere), Computer-based testing at authorized centers, Paper-based testing Book the EXIN ITIL - Foundation exam through these official channels:
Once booked, your iPassleader practice questions arrive by email within 1 minute, so preparation starts the same day.
The passing score for the EXIN ITIL - Foundation exam is 65% (26/40), and registration costs USD 180–385 (varies by region/reseller). A retake means the same fee again — a sound reason to test your readiness with the iPassleader engines before committing to a date.
iPassleader refunds you in full if you take the EXIN ITIL - Foundation exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. As an alternative, exchange for two free exam products of equal value while keeping your original update service. Delivery is by email within 1 minute — contact support if nothing arrives within 2 hours.
EXIN recommends these training resources for the EXIN ITIL - Foundation exam:
After the training, the 325 practice questions from iPassleader let you make full use of sporadic time — short sessions that steadily convert study into readiness.
The EXIN ITIL - Foundation exam presents 40 with 60 (75-90 for non-native speakers) available. That pace is demanding — rehearse it in the timed mode of the iPassleader Desktop Test Engine until it feels familiar.
The official EXIN ITIL - Foundation outline comprises 5 domains. The three largest are Key Concepts of Service Management (15%), Four Dimensions of Service Management (17%), and ITIL Guiding Principles (15%). The full list appears in the topics section above, and the 325 practice questions at iPassleader cover all of them.
The ITILFND exam is a EXIN certification exam built around the EXIN ITIL - Foundation syllabus shown above. It feeds into these credential paths: ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL Expert, ITIL Master. Precisely because the exam is demanding, passing it earns real attention from employers in 2026. iPassleader prepares you with 325 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
No formal prerequisites; open to all candidates Requirements can change, so verify the latest on the official EXIN exam page before scheduling.
The complete preparation toolkit: 325 practice questions for the EXIN ITIL - Foundation exam in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Included as well: a free demo, 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations — all from a platform refined through years of expert effort.
EXIN ITIL - Foundation Sample Questions:
Which is an example of an internal customer?
- A. A customer who has a contract with an internet service provider for a broadband connection
- B. An IT department that uses a network service obtained from a supplier
- C. A retail bank that outsources its infrastructure to athird-party supplier
- D. The HR department whose payroll service is provided by their organization's IT department
Correct Answer: D 🗳️
Which of the following statements MOST correctly identifies the scope of design coordination activities?
- A. Only changes that introduce new services
- B. Only changes to business critical systems
- C. It is mandatory that all changes are subject to design coordination activity
- D. Any change that the organization believes could benefit
Correct Answer: D 🗳️
Which one of the following is an objective of service catalogue management?
- A. Ensuring that the service catalogue is made available to those approved to access it
- B. Only ensuring that adequate technical resources are available
- C. Negotiating and agreeing operational level agreements
- D. Negotiating and agreeing service level agreement
Correct Answer: A 🗳️
Which one of the following does service metrics measure?
- A. Functions
- B. Maturity and cost
- C. Infrastructure availability
- D. The end-to-end service
Correct Answer: D 🗳️
Which Functions are included in IT operations management?
- A. Technical management and change management
- B. IT operations control and facilities management
- C. Facilities management and release management
- D. Network management and application management
Correct Answer: B 🗳️
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