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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

How is Quick Look able to preview so many file types?

A. During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
B. Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
C. The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.
D. Any application that supports Auto Save and the Finder can manage document locking.

Question 2

Review the screenshot, and then answer the question below.

While attempting to reinstall OS X Mountain Lion in Recovery mode, you get the error message shown above. Your Mac is physically connected to an Ethernet network. Which tool can you use to diagnose the problem further?

A. Internet Connect
B. Network Diagnostics
C. Network Utility
D. Network Preferences

Question 3

In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A. In a preferences database file in ~/Library/
B. In application-specific preferences files in ~/Library/Preferences/
C. In .DS_Store files, at the root level of ~/
D. In a preferences database file in /Library/

Question 4

How can a user with the short name anna exclude the /Users/anna/Downloads/ folder from Time Machine backups?

A. Open the Time Machine pane of System Preferences, click Options, and add the /Users/anna/Downloads/ folder to the list of excluded items.
B. Control-click the anna account's Downloads folder in the Finder, click the Sharing and Permissions disclosure button, click the Add (+) button, add the Time Machine user to the list of users, and set the Time Machine user's access to "No Access."
C. In Terminal, execute the command sudo defaults write /Library/Preferences/com.apple.TimeMachine excludedFolders -array-add /Users/anna/Downloads.
D. Open Time Machine, choose Preferences from the Time Machine menu, click the Exclusions tab, click the Add (+) button, navigate to the /Users/anna/Downloads/ folder, and click Submit.

Question 5

How can you find out which application the Finder will use to open a specific document?

A. Select the document icon in the Finder, choose Get Info from the File menu, and click the disclosure triangle next to "Open with" in the Info window to reveal the selected application in the pop-up menu.
B. Select the document icon in the Finder, and choose Show Default Application from the File menu.
C. Control-click the document icon in the Finder, and choose Show Application from the shortcut menu.
D. Select the document icon in the Finder, choose Show Inspector from the File menu, click Application Bindings in the Inspector window, and scroll to locate the selected application in the pop-up menu.

Solutions: