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Apple OS X v10.8 Troubleshooting Sample Questions:

1. Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

A) Start the iMac from OS X Recovery and use Terminal.
B) Start the iMac from OS X Recovery and use Disk Utility.
C) Hold the shift key down to Safe Boot the iMac.
D) Start up in single-user mode and type the /sbin/fsck -fy command.

2. Which of the following is a supported destination for an OS X Mountain Lion installation?

A) a hard disk or SSD with the APM partition scheme
B) a hard disk or SSD with the GUID partition scheme
C) ahard disk or SSD without a partition scheme
D) a hard disk or SSD with the MBR partition scheme

3. If a customer's system has the minimum RAM necessary to use OS X Lion (2 GB), he will have enough RAM to install OS X Mountain Lion. True or False

A) True
B) False

4. Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?

A) Mission Control
B) Network
C) Sharing
D) Security & Privacy

5.
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A) Apple Hardware test is loading.
B) An incorrect build of OS X is installed on the hard disk or SSD.
C) The memory is missing or not detected.
D) EFI failed to load.

Solutions: