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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?

A) NPSP Health Check
B) Salesforce Health Check
C) Shield Platform Encryption
D) Salesforce Optimizer

2. A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile financial support. This process is time-consuming. What should the consultant recommend to reduce manual data entry and improve efficiency?

A) Advanced Mapping
B) Data Import Wizard
C) Accounting Subledger
D) NPSP Data Importer Templates

3. A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?

A) NPSP with Account Engagement
B) NPSP with Experience Cloud
C) NPSP with Accounting Subledger
D) NPSP with Program Management Module

4. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?

A) Opportunities with Partial Soft Credits and Contacts
B) Accounts with Contact Roles and Household
C) Opportunities with Contact Roles
D) Contacts with Relationships

5. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?

A) Program Engagements with or without Household Account3
B) Contacts with or without Relationships
C) Service Participants with or without Program Engagement
D) Contacts with or without Service Participants

Solutions: