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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)

A) Org analytics dashboard
B) Message activity analytics
C) Workspace analytics dashboard
D) Analytics members dashboard

2. What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

A) Sets permissions on who can view your workspace analytics.
B) Sets channel management permissions at the workspace level.
C) Notifies a group of members who often need to be notified at once. For example: @managers
D) Assigns default channels to users when they start working at the company.
E) Assigns default Slack app integrations to users when they start working at the company.

3. Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.
Current situation:
* Marketing team: one workspace with hundreds of channels and customizations.
* Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.
What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)

A) Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
B) Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.
C) Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as
"Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is.
D) Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.

4. You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

A) What is the urgency level for the app request?
B) Are competitors using the requested app?
C) Does the app require a license?
D) Does the app support Enterprise Key Management (EKM)?
E) Does the app support Data Loss Prevention (DLP)?

5. Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)

A) @mention their Workspace Admin in the appropriate #proj channel to request guest access.
B) Direct message (DM) an Org Owner requesting that their consultants be added as guests.
C) Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
D) Invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

Solutions: