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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks has designed two new features for its online shopping experience. Feature A is a tracker to show existing customers when their footwear will arrive, feature B gives the option to invite friends to purchase, too, focusing on acquiring new customers. Which criteria should the strategy designer use to determine which feature to build first?

A) Resourcing and budget
B) Outcome and bandwidth
C) Value and effort

2. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

A) Create high fidelity prototypes.
B) Perform end user testing.
C) Run a technical design critique.

3. The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?

A) Business ROI, data analytics, and customer engagement
B) Distribution channels, capabilities, and potential partners
C) User desirability, company viability, and deployment stability

4. A strategy designer is working with a team to assess and prioritize potential opportunities for an upcoming product release using the Design Thinking methodology.
Which next step should the designer recommend to assist with prioritization?

A) Survey users and prioritize building their most desired features.
B) Analyze the feature feasibility and let technology drive future designs.
C) Test for desirability and refine ideas based on feasibility

5. The strategy designer is creating a new loyalty program for Cloud Kicks and wants to map the key people who may influence or be impacted by the program.
Which mapping process should the designer use to achieve this goal?

A) Service Mapping
B) Journey Mapping
C) Ecosystem Mapping

Solutions: