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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

A) Visit Recommendations can be created using the Next Best Action Strategy
B) Visit Recommendations automatically take into consideration already created visits for the store
C) Visit Recommendations are automatically generated by recent case activities
D) Visit Recommendations rules consider the store operating hours

2. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Apply Promotion
B) Modify order
C) Disconnect and new order
D) Change of Plan

3. Universal Communication is a digital cable leader across the United States. They have started using Communications Cloud for their B2B use case. One of their new requirements is on One Time Charges (OTCs) that depend on multiple factors. Some of the factors are account related, while other factors are product related. They already use matrix-based pricing for their recurring price that depends on different sets of properties on Product and Account.
What approach should a Consultant take to implement OTC within the existing matrix-based recurring pricing model?

A) Add more columns within the existing matrix for recurring charges and calculate the OTCs using that matrix.
B) Create another matrix for OTCs and add all the attributes from Account and Product as input and Price as output.
C) Create an Apex class and hook code to calculate the prices and add as a step within the Pricing plan.
D) Create OTCs as additional products with Prices and add those Products to the cart using a separate button that uses postCartItems.

4. Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?

A) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
B) Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
C) Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
D) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.

5. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. They have completed testing the data migration by successfully loading the full data set into a Full Copy sandbox with no errors. They are now ready for the load into production.
What are two actions a Consultant should recommend once the load is completed in production?

A) Raise a Salesforce support case to retrieve a data load report to summarize the data load.
B) Analyze and resolve any errors that were encountered and perform an additional data load for any failed records.
C) Validate that the resulting volumes in production match expectations, and spot check records for individual correctness.
D) Inform the business that the data migration is complete as any potential errors were resolved in development and testing.

Solutions: