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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads.
Which action should the consultant take to meet the requirements?

A) Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",
B) Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".
C) Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".

2. The Cloud Kicks marketing team purchased a marketing automation tool and is implementing a lead qualification process. The sales director provided key attributes and activity history of the ideal lead.
What should the consultant do to help marketing improve the process?

A) Create reports based on the sales metrics provided in the marketing automation tool and train marketing users to identify and qualify leads.
B) Develop the Lead score and grade in the marketing automation tool to automatically determine when a lead should become qualified.
C) Set up the marketing automation tool to send prospects to the sales director and ask sales reps to assist in the qualification process.

3. Cloud Kicks (CK) has organization-wide defaults set to Public Read-Only for Opportunity. One of the Account Team roles at CK is Executive Sponsor. Account Team members with the Executive Sponsor role need Read/Write access to all child Opportunities.
How should the consultant meet the requirement?

A) Create an Account sharing rule to grant Read/Write access to Opportunities.
B) Create an Opportunity sharing rule to grant Read/Write access to Opportunities.
C) Create a flow to grant Read/Write access to Opportunities.

4. Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity.
What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?

A) Dated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.
B) Opportunity roll-up summary fields will update from the Opportunity Line Item object.
C) Opportunity cross-object formulas always use the dynamic conversion rate for currency conversion.

5. The sales manager at Universal Containers has noticed that sales teams are having trouble understanding who should own an Opportunity. Sales teams base their sales opportunities on assignments to specific ZIP codes.
Which solution should the consultant recommend?

A) Sharing Rules
B) Sales Territories
C) Account Teams

Solutions: