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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. An organization is going through a digital transformation. With the increased importance of digital services, the organization needs to ensure a balance between time to market and high reliability.
How does the 'architecture management' practice support this?

A) By iteratively moving application functionality to microservices
B) By using continuous integration/continuous delivery techniques
C) By leveraging infrastructure as code to speed up development
D) By using blue/green deployments to minimize the impact of changes

2. A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?

A) Monitoring and event management
B) Software development and management
C) Infrastructure and platform management
D) Service continuity management

3. How can a service provider BEST improve its use of the 'capacity and performance management' practice to achieve more 'resilient operations'?

A) By providing a common approach for investigating the causes of incident
B) By providing warranty requirements to the software development team
C) By assessing improvement opportunities to reduce technical debt
D) By managing knowledge about live products and services

4. A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?

A) Set an error budget for stability improvements
B) Track the number and duration of incidents
C) Focus on improving mean time between failures
D) Review the system's warranty requirements

5. An organization wants to be able to understand the internal state of its digital services from the data they emit, including logs, metrics, and traces, so that unexpected behaviour can be investigated without deploying new code.
Which characteristic is being developed?

A) Modularity
B) Observability
C) Interoperability
D) Portability

Solutions: