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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Create a quote for the prospect in Oracle Fusion Sales.
B) Use Customer Center to review the prospects' pending service requests.
C) Use keyword search to identify existing customers with the old server product line.
D) Use LinkedIn to discover more about the prospect organization contact.
E) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.

2. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

A) Forecast
B) Quota
C) Lookups
D) Identify visible members.
E) Enable dimensions and metrics.

3. The customization level is set to Extensible on a lookup type. Identify two things that can be done on a lookup type during implementation.

A) Update target module for a lookup type.
B) Update start date of a non-predefined code.
C) Delete predefined codes in a lookup type.
D) Insert new code to a lookup type.
E) Delete a lookup type.

4. Comprehensive reference and Competitor management helps a sales organization to increase sales velocity and sales productivity. Which is true regarding Oracle Fusion reference and competitor management?

A) Enables a sales organization to track revenue won to date, while using reference
B) Enables sales organization to develop a comprehensive SWOT analysis of a competitor.
C) Enables a sales organization to track and manage activity threshold for a competitor.
D) Enables a sales organization to develop an end-to-end customer reference program from reference program development, enrolling, and managing reference.
E) Enables sales organization to develop a comprehensive SWOT analysis of a reference.

5. While reviewing the legacy data that was exported into a flat file, you realize that there is a certain field that contains irrelevant data. Which method describes how the field is handled during the import process?

A) Click the Delete icon for the field when you create the mapping.
B) Create the custom field in Fusion and map the data to the field, but do not display the field in the GUI.
C) Open the flat file in a text editor, and manually delete the data in each row for the appropriate field.
D) Enter a constant value for the field during the import process.
E) Select the ignore check box next to the field when you create the mapping.

Solutions: