Exam Name: Oracle Knowledge Management Cloud 2017 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Service Cloud
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Oracle Knowledge Management Cloud 2017 Implementation Essentials: 1z0-980 Exam
"Oracle Knowledge Management Cloud 2017 Implementation Essentials", also known as 1z0-980 exam, is a Oracle Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 72 Q&As to your 1z0-980 Exam preparation. In the 1z0-980 exam resources, you will cover every field and category in Oracle Service Cloud Certification helping to ready you for your successful Oracle Certification.
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- Updated on: Oct 15, 2026
- No. of Questions: 72 Questions & Answers
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- Updated on: Oct 15, 2026
- No. of Questions: 72 Questions & Answers
Some companies' dumps expire in three months. iPassleader's Oracle Knowledge Management Cloud 2017 Implementation Essentials set stays valid for 365 days with free updates — 72 practice questions, renewable at 50% off in 2026.
Oracle 1z0-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Passing Score: | 68% |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | Oracle certification policy applies |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Related Certifications: | Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist |
| Real Exam Qty: | 65 |
| Exam Duration: | 120 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE test center or Oracle online proctored exam |
| Pre Condition: | Oracle recommends experience with Oracle Service Cloud and Oracle Knowledge Management Cloud implementations, along with relevant Oracle University training. |
| Official Syllabus URL: | https://education.oracle.com/oracle-knowledge-management-cloud-2017-certified-implementation-specialist/trackp_656 |
Oracle 1z0-980 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Knowledge Base Configuration | - Knowledge Foundation Setup
|
| Knowledge Authoring and Publishing | - Content Management
|
| Oracle Knowledge Management Cloud Overview | - Knowledge Management Fundamentals
|
| Security and Administration | - System Administration
|
| Customer Self-Service | - Self-Service Experience
|
| Analytics and Optimization | - Knowledge Performance Analysis
|
| Search and Navigation | - Knowledge Discovery
|
| Integration and Migration | - Data Integration
|
What Candidates Ask About the Oracle 1z0-980 Exam
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint spans 8 domains — including Security and Administration, Oracle Knowledge Management Cloud Overview, Search and Navigation. Spend your hours where the percentages are; the full outline above lists every subtopic.
USD 245 per attempt, 68% to pass. Retakes bill the full fee again, so make the first attempt the prepared one — rehearse with the 72 practice questions from iPassleader until the mark is comfortably behind you.
120 minutes for 65 questions. Train the pace, don't guess it: the iPassleader software and online engines simulate the real test scene and score your performance, so exam day holds no surprises.
Oracle recommends experience with Oracle Service Cloud and Oracle Knowledge Management Cloud implementations, along with relevant Oracle University training. Vendors adjust eligibility rules over time — verify the current requirements on the official page (official 1z0-980 exam page) before registering.
Files first: payment triggers an automatic email within a minute — download on unlimited devices, and contact our round-the-clock team if nothing arrives within 2 hours (check spam). Failure is covered: take the corresponding 1z0-980 exam within 60 days of purchase, and if you don't pass, email a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — we handle it quickly, with the full refund processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You may instead exchange for two equal-value products free.
Yes — download the free Oracle Knowledge Management Cloud 2017 Implementation Essentials demo and inspect real questions before paying. Your purchase then stays valid for 365 days with free updates throughout, renewable afterward at 50% off.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials is Oracle's official exam for the Oracle Service Cloud certification, at the Implementation Specialist level. It validates practical, job-relevant skills — which is why employers shortlist certified candidates. Related credentials include Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist.
Oracle Knowledge Management Cloud 2017 Implementation Essentials Sample Questions:
You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?
- A. Standard report with User Defined List variable
- B. Custom report with Ad Hoc Value variable
- C. Standard report with Replacement Value variable
- D. Custom report with Predefined List variable
Correct Answer: B 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
Which five components can be used to filter the Authoring inbox? (Choose five.)
- A. Views
- B. Locales
- C. Content Types
- D. Console roles
- E. User
- F. Product and Categories
- G. Assignment status
- H. Rating
Correct Answer: A,B,C,E,G 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)
- A. The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
- B. If a new transaction is in the batch request after the failed transaction, the transaction will not run.
- C. In a batch request, the server will allow up to 100 transactions.
- D. A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
- E. If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
Correct Answer: D,E 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
What is the purpose of an SLA in Knowledge base?
- A. to rank customers based on the number of answers posted in a forum based on the service level
- B. to provide access to the answers based on the customer service level agreement matching the answers' access level
- C. to give permission to users to add questions in a forum based on the service level
- D. to group and refine related answers based on the product and the service level
Correct Answer: B 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
Which two statements are true about the Connect Common Object Model? (Choose two.)
- A. Primary objects have only independent life cycles.
- B. Primary objects contain either primitive data types or sub-objects.
- C. CRUD operations can be performed on sub-objects only through their parent primary object.
- D. An array object is a collection of primary objects.
- E. Sub-objects contain only primitive data types.
Correct Answer: A,C 🗳️
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