Exam Name: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Utilities Customer Cloud
Over 57019+ Satisfied Customers
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials: 1Z0-996-20 Exam
"Oracle Utilities Customer Cloud Service 2020 Implementation Essentials", also known as 1Z0-996-20 exam, is a Oracle Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 72 Q&As to your 1Z0-996-20 Exam preparation. In the 1Z0-996-20 exam resources, you will cover every field and category in Oracle Utilities Customer Cloud Certification helping to ready you for your successful Oracle Certification.
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- Updated on: Oct 28, 2026
- No. of Questions: 72 Questions & Answers
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- Updated on: Oct 28, 2026
- No. of Questions: 72 Questions & Answers
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Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Real Exam Qty: | 60 |
| Exam Format: | Scenario-Based Questions, Multiple Choice |
| Passing Score: | 68% |
| Exam Price: | USD 245 |
| Certificate Validity Period: | Oracle Cloud Certifications are typically valid for 18 months |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Oracle Utilities Customer Cloud Service 2020 Certified Implementation Specialist |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE testing center or Oracle online proctored exam |
| Pre Condition: | No formal prerequisite exam required. Oracle recommends practical experience with Oracle Utilities Customer Cloud Service implementations. |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Credit and Collections | 10% | - Debt Management
|
| Topic 2: Billing, Rates and Payments | 22% | - Billing Configuration
|
| Topic 3: Field Activities and Service Orders | 15% | - Operational Processes
|
| Topic 4: Operational Device Management and Integration | 15% | - System Administration
|
| Topic 5: Devices, Metering and Usage | 20% | - Meter Data Management
|
| Topic 6: Customer Information and Financial Management | 18% | - Customer Account Management
|
Key Facts About the 1Z0-996-20 Exam and iPassleader's Service
The current exam information lists 60 questions for the 1Z0-996-20 exam, with 90 minutes minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.
The Oracle Utilities Customer Cloud Service 2020 Implementation Essentials blueprint covers these main domains:
- Operational Device Management and Integration (15%)
- Devices, Metering and Usage (20%)
- Credit and Collections (10%)
Additional domains complete the official outline, and our bank covers the full range.
Your money is protected by clear conditions. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. The exclusions: exams taken within three days of purchase, a candidate name that does not match the payer, and free or expired products. If you prefer, we can exchange your product for two others of equal value instead.
Oracle lists the following prerequisites for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials: No formal prerequisite exam required. Oracle recommends practical experience with Oracle Utilities Customer Cloud Service implementations..
Check the official certification page for the latest requirements before booking.
Because we remove the guesswork at every step. The 1Z0-996-20 bank consolidates the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.
As of the latest information, the 1Z0-996-20 exam requires a score of 68% to pass, and registration costs USD 245. Oracle sets both figures, so verify them on the official site when you book.
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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
At what stage in the initial measurement data (IMD) import process will the application of meter multipliers be performed?
- A. Prepare for VEE
- B. post-VEE
- C. Critical Validation
- D. VEE
Correct Answer: C 🗳️
Which statement is true about specifications?
- A. Specifications include the inspection history of an asset.
- B. Specifications apply only to assets and not to components.
- C. A single specification can only be used on one asset.
- D. Specifications can include peer specifications.
Correct Answer: C 🗳️
Which three statements are correct for Adjustment Types? (Choose three.)
- A. They control the valid Service Agreement Types that adjustments can be linked to.
- B. They control how adjustments appear on bills.
- C. They can default an Adjustment Amount to adjustments.
- D. They control the valid Adjustment Profiles that adjustment types can belong to.
- E. They control whether a rate is to be called to calculate an adjustment amount.
Correct Answer: A,B,E 🗳️
How many devices can be installed at a service point at an instance in time?
- A. exactly one device
- B. up to three devices
- C. one for each service type
- D. one for each measuring component
Correct Answer: A 🗳️
If a customer makes a payment for more than what is due for the account, which entity contains the logic for how this overpayment should be handled?
- A. Service Agreement Type
- B. Pay Segment Type
- C. Tender Type
- D. Installation Options
- E. Customer Class
Correct Answer: A,D,E 🗳️
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