Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Knowledge Management Cloud
Over 57018+ Satisfied Customers
Oracle Knowledge Management 2021 Implementation Essentials: 1Z0-1037-21 Exam
"Oracle Knowledge Management 2021 Implementation Essentials", also known as 1Z0-1037-21 exam, is a Oracle Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 72 Q&As to your 1Z0-1037-21 Exam preparation. In the 1Z0-1037-21 exam resources, you will cover every field and category in Oracle Knowledge Management Cloud Certification helping to ready you for your successful Oracle Certification.
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- Updated on: Sep 11, 2026
- No. of Questions: 72 Questions & Answers
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- Updated on: Sep 11, 2026
- No. of Questions: 72 Questions & Answers
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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Reporting and Analytics | - Knowledge usage analytics
|
| Search and User Experience | - Knowledge search configuration
|
| Integration and Extensibility | - Integration with Oracle CX applications
|
| Configuration and Setup | - Initial system configuration
|
| Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?
- A. The user cannot delete it because it directly affects the reference document that the translation document is based upon.
- B. The user needs Admin permission to delete the translated document.
- C. The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
- D. The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
Correct Answer: D 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)
- A. There is no display position defined for the answer article.
- B. The answer status is not set to public or custom status of status type "public".
- C. There is no search term added in the answer keyword list.
- D. There is no answer content added to the answer article.
- E. The answer article is not assigned to any staff member/staff agent.
- F. The answer is not assigned to any product/category that is visible to a customer.
Correct Answer: B,F 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
Which two actions must you perform to configure the Social Monitor? (Choose two.)
- A. Add or update staff accounts to use profile that include Social Monitor permissions.
- B. Setup a Social Monitor search schedule.
- C. Addor update profiles to include the Social Monitor permissions.
- D. Add of update a list of favorites.
- E. Add or update navigation sets to include the Social Monitor navigation button and component.
- F. Add or update profiles to include permission to add themes and clustering.
Correct Answer: C,E 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?
- A. The tuning process automatically corrects it.
- B. Knowledge Advanced does not accept words that are not in the dictionary.
- C. You must correct the spelling manually.
- D. You must check if alternative synonyms exist.
Correct Answer: C 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)
- A. It cannot change product/category of articles.
- B. It can request translations of articles.
- C. It can change views of articles.
- D. It cannot change the owner of articles.
- E. It cannot delete articlesfrom the Content Type.
- F. It can publish and un-publish articles.
Correct Answer: B,C,F 🗳️
Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).
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