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Microsoft Dynamics CRM 2016 Customization and Configuration Exam Certification Details:

Schedule ExamPearson VUE
Passing Score700 / 1000
Exam NameMicrosoft Certified Professional (MCP) - Microsoft Dynamics CRM 2016
Exam Price$165 (USD)
Books / Training80729: Customization and Configuration in Microsoft Dynamics CRM 2016
Sample QuestionsMicrosoft Dynamics CRM 2016 Customization and Configuration Sample Questions
Duration120 mins
Number of Questions40-60
Exam CodeMB2-712

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MB2-712 - Microsoft Dynamics CRM 2016 Customization and Configuration

The MB2-712 exam is part of the CRM Core Certification. This exam measures your ability to work with Dynamics CRM 2016.

This certification exam is targeted for professional expert in Microsoft Dynamics CRM 2016 Customization and Configuration. The certification is for administrators, system engineers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. This is a list of covered topics:

  • Implement, design and manage business rules
  • Field customizations
  • Entity relationships and Configuration
  • Manage and Configure Dynamics CRM settings
  • Impement and manage business process flows
  • Implement, design and Customize Dynamics CRM forms and views

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High level topics covered by our practice test

This Web Simulator is for Candidates Consultants, technical support technicians, and system administrators. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation, and data structures to model CRM business rules and workflow.

The Web Simulator will also help candidates who take this exam to find the most appropriate questions and answers regarding Microsoft Dynamics CRM 2016 use.

Reference: https://www.microsoft.com/en-hk/learning/exam-MB2-712.aspx

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Microsoft MB2-712日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Create and Manage Microsoft Dynamics CRM Solutions, Forms, Views, and Visualizations25%- Customize Dynamics CRM forms
  • 1. Use specialized form components
  • 2. Work with navigation
  • 3. Use access teams and sub-grids
  • 4. Build a form
  • 5. Understand form types
  • 6. Implement form customizations and mobile clients
  • 7. Use multiple forms
  • 8. Understand the form structure
- Implement Dynamics CRM views and visualizations
  • 1. Customize views
  • 2. Customize dashboards
  • 3. Use themes
  • 4. Customize charts
  • 5. Create, modify, and delete views
  • 6. Understand view types
  • 7. Manage system, public, and personal views
- Create and manage Dynamics CRM solutions
  • 1. Import and export solutions
  • 2. Identify solution types
  • 3. Work with multiple solutions
  • 4. Create managed and unmanaged solutions
  • 5. Understand solution components
  • 6. Configure publishers and versions
Topic 2: Implement Business Rules, Workflows, and Business Process Flows25%- Implement and manage workflows, dialogs, and custom actions
  • 1. Manage process execution
  • 2. Implement custom actions
  • 3. Configure dialogs
  • 4. Create and manage workflows
- Implement and manage business rules
  • 1. Understand business rule scopes
  • 2. Understand when to use business rules
  • 3. Configure business rules, conditions, and actions
  • 4. Understand how business rules are triggered
- Implement and manage business process flows
  • 1. Configure stages and steps
  • 2. Create business process flows
  • 3. Manage business process flow behavior
Topic 3: Configure Microsoft Dynamics CRM25%- Manage Dynamics CRM security
  • 1. Work with multiple security roles
  • 2. Configure security roles
  • 3. Assign security roles
  • 4. Configure security hierarchy
  • 5. Configure access levels
  • 6. Manage access
  • 7. Understand security roles
  • 8. Define permissions and privileges
- Configure Dynamics CRM settings
  • 1. Configure email
  • 2. Configure auditing, document management, and collaboration
  • 3. Manage teams
  • 4. Configure business units
  • 5. Perform user management
Topic 4: Manage and Implement Microsoft Dynamics CRM Entities, Entity Relationships, and Fields25%- Manage Dynamics CRM entities
  • 1. Manage entity ownership
  • 2. Understand system and custom entities
  • 3. Manage entity properties
- Implement entity relationships
  • 1. Understand and configure entity mapping
  • 2. Create connections and connection roles
  • 3. Work with hierarchical data
  • 4. Understand relationship types
  • 5. Understand cascading rules
- Configure field customizations
  • 1. Configure field-level security
  • 2. Configure global option sets
  • 3. Use rollup fields
  • 4. Understand status and status reasons
  • 5. Understand and configure fields
  • 6. Create alternate keys
  • 7. Configure field properties
  • 8. Use calculated fields

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