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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. In Microsoft Dynamics CRM 2011, you need to change the query for a dynamic marketing list while
preserving the current list of members.
What should you do?

A) Share the members of the marketing list with a new static marketing list.
B) Copy the dynamic marketing list as a static list. Then change the query for the dynamic marketing list.
C) Change the dynamic marketing list to a static marketing list. Then create a new dynamic marketing list to track additional members.
D) Lock the dynamic marketing list. Then change the query for the dynamic marketing list.

2. In Microsoft Dynamics CRM 2011,
which of the following specifies how the status values of a record map to a goals in-progress or actual
values?

A) the roll-up fields
B) the goal targets
C) the time period
D) the goal metric

3. In Microsoft Dynamics CRM 2011, how can products and price lists be related to campaigns or campaign activities?

A) Products and price lists can be associated with a campaign activity, but neither can be associated with a campaign.
B) Products and price lists can be associated with a campaign, but neither can be associated with a campaign activity.
C) Products can be associated with a campaign, but not with a campaign activity. Price lists can be associated with a campaign activity, but not with a campaign.
D) Price lists can be associated with a campaign, but not with a campaign activity. Products can be associated with a campaign activity, but not with a campaign.

4. In Microsoft Dynamics CRM 2011, the currency on an existing open opportunity is incorrect.
The opportunity has no opportunity products.
What should you do?

A) Change the default currency for your user account. Then open the opportunity and run the Recalculate Opportunity command.
B) Create a copy of the opportunity, change the currency on the copy, and then delete the original opportunity.
C) Open the opportunity, and then change the currency.
D) Create a new opportunity that has the correct currency, and then delete the original opportunity.

5. In Microsoft Dynamics CRM 2011, you need to create an appointment with a recurrence pattern.
What should you do?
(Choose al that apply.)

A) Create a recurring appointment, create a recurrence for the recurring appointment, and then save the recurring appointment.
B) Create an appointment, create a recurrence for the appointment, and then save the appointment.
C) Create an appointment, save the appointment, and then create a recurrence for the appointment.
D) Create a recurring appointment, save the recurring appointment, and then create a recurrence for the recurring appointment.

Solutions: