ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版): ITIL-4-Specialist-Create-Deliver-and-Support Exam

"ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版)", also known as ITIL-4-Specialist-Create-Deliver-and-Support exam, is a ITIL Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 74 Q&As to your ITIL-4-Specialist-Create-Deliver-and-Support Exam preparation. In the ITIL-4-Specialist-Create-Deliver-and-Support exam resources, you will cover every field and category in ITIL 4 Managing Professional Certification helping to ready you for your successful ITIL Certification.

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  • Updated on: Oct 24, 2026
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  • Updated on: Oct 24, 2026
  • No. of Questions: 74 Questions & Answers

Many candidates who eventually earn the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) credential failed their first try — what changed the outcome for them was switching to a smarter preparation method. iPassleader supports that switch with 74 verified practice questions for the ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam and three study formats to match how you learn best.

ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Overview:

Certification Vendor:AXELOS / PeopleCert
Exam Name:ITIL® 4 Specialist: Create, Deliver and Support
Exam Number:ITIL-4-Specialist-Create-Deliver-and-Support
Passing Score:70% (28/40)
Real Exam Qty:40
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Foundation
Available Languages:Dutch, Portuguese, French, Spanish, Arabic, Japanese, German, English, Chinese
Exam Price:$495 USD
Exam Duration:90 minutes
Certificate Validity Period:3 years
Exam Format:Proctored, Closed Book, Multiple Choice
Recommended Training:AXELOS Accredited Training Providers
Exam Registration:PeopleCert Official Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or onsite at accredited centers
Pre Condition:ITIL 4 Foundation certification + completion of accredited training course
Official Syllabus URL:https://www.axelos.com/certifications/itil-4/itil-4-specialist-create-deliver-and-support

ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Syllabus Topics:

SectionWeightObjectives
Service Value Streams25%- Planning and building value streams
  • 1. Value stream design principles
    • 2. Mapping and modeling value streams
      - Optimizing workflows and processes
      Delivering Services25%- Service performance and quality
      • 1. Monitoring and reporting
        • 2. Service level management
          - Service operation and delivery
          • 1. Resource allocation and capacity management
            • 2. Work prioritization and backlog management
              Supporting Services25%- Knowledge management
              - Incident and problem management
              - Continual improvement
              - Service request management
              Creating Services25%- Sourcing and integration
              • 1. Service integration and management (SIAM)
                • 2. Supplier management
                  - Service design and development
                  • 1. Requirements management
                    • 2. Build vs buy decisions

                      Getting Back on Track for the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) Exam

                      The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam is scored on a scale where 70% (28/40) is required to pass, and the official exam fee is $495 USD.

                      ITIL 4 Foundation certification + completion of accredited training course

                      You can confirm the current eligibility requirements on the official ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam page before you register.

                      The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam contains 40 questions, and you will have 90 minutes minutes to complete them. Practicing under the same time pressure is one of the most effective ways to prepare for a retake.

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                      The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) practice questions are organized around the official exam objectives. Key topics include:

                      • Supporting Services (25%)
                      • Delivering Services (25%)
                      • Creating Services (25%)

                      Studying topic by topic helps you find the weak areas that cost you points last time.

                      Many candidates combine practice questions with official training. Recommended options include:

                      This package includes 74 practice questions for the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam, with verified answers reviewed by an experienced team of IT experts and certified professionals.

                      You can register for the ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam through the official channels:

                      The ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) exam requires a score of 70% (28/40) to pass, and the official registration fee is $495 USD. Retake candidates should budget for both the exam fee and a preparation tool that is actually worth the money.

                      ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) Sample Questions:

                      コラボレーションに関する正しい記述はどれですか?

                      • A. コラボレーションは組織の目標に焦点を当てます
                      • B. 集団で行動するのではなく、協力して行動するべきである。
                      • C. コラボレーションは標準化された作業に最も役立ちます
                      • D. チーム間の指標を一致させることでコラボレーションを強化できる
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).

                      ある組織には、営業、事業運営、品質管理という3つの部門があります。各部門にはそれぞれ独自の責任、報告ライン、権限があり、内部プロセスを独立して管理しています。これはどのような組織構造の例でしょうか?

                      • A. マトリックス
                      • B. 部門別
                      • C. 機能的
                      • D. フラット
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).

                      組織は、「後入先出」方式で作業の優先順位を決定します。
                      次に実行する必要がある作業項目はどれですか?

                      • A. 昨日11:00に記録された項目
                      • B. 昨日9:00に記録された項目
                      • C. 本日 09:00 に記録された項目
                      • D. 本日11:00に記録された項目
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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                      サービスオペレーションチームは重要なサービスを監視しています。毎日数千件ものイベントを受信し、オペレーターはトレーニングを受けているため、どのイベントに対応が必要かを把握しています。しかし、重要なイベントを見逃してしまうことがあり、サービスレベル目標の達成に支障をきたします。この問題を解決する最適な方法は何でしょうか?

                      • A. 運用チームのトレーニングの改善
                      • B. 運用データのフィルタリングを確認し自動化する
                      • C. 追加の運用スタッフを募集し、訓練する
                      • D. サービスレベル目標の再交渉
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).

                      サポート活動を専門チームから最前線のチームまたはユーザーに移行することで、インシデント解決時間を改善するのに役立つアプローチはどれですか?

                      • A. ロボティックプロセスオートメーション
                      • B. 群れ
                      • C. 左シフト
                      • D. 最も短い項目を先頭にする
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Explanation: Only visible for iPassleader members. You can sign-up / login (it's free).

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