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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A) ii & iv are true, i, iii & v are false
B) ii, iv & v are true, i & iii are false
C) i & iii are true, ii, iv & v are false
D) i, ii & iii are true, iv & v are false

2. During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A) Usability problem
B) Functional problem
C) Positive finding
D) Good idea

3. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A) Interview users, iteratively develop prototypes, and evaluate the software
B) Define requirements, develop the software, and perform acceptance test
C) Interview users, develop the software, and perform acceptance test
D) Iteratively develop prototypes, perform expert reviews, and integrate found issues

4. As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?

A) Usability review
B) Usability test in the lab
C) Unmoderated usability test
D) Usability maturity assessment

Solutions: