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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. Which of the following systems is the basic information for the enterprise?()

A) BMU business management
B) Conference Protal
C) Personal Web Self-help
D) eSight unified network management

2. Online customer service is the highlight function of Huawei Contact Center, including which functions? () (multiple choice of this question)

A) Click on the video call
B) Desktop sharing collaboration between agents and customers
C) Click to call back
D) Text chat

3. The POM system is Huawei's monitoring quality inspection platform. Which of the following cannot be monitored by POM?()

A) VDN traffic monitoring
B) IVR traffic monitoring
C) Skill queue traffic monitoring
D) Core network element CPU/memory status monitoring

4. Which narrowband PSTN interfaces the U2980 can support for accessing the PSTN network. () (multiple choice of this question)

A) FXO
B) E1
C) T1
D) BRI

5. In the contact center, the agent interface is the working system of the agent. Different customers have different usage habits, so the agent interface often needs to be customized.
What secondary development interfaces Huawei provides for business customization. () (multiple choices in this question)

A) JTAPI
B) Web service
C) OCX
D) TSAPI

Solutions: