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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose2 answers

A) Enable "Lead Sharing" in Digital Experience settings.
B) Create a separate channel for partners in PRM Workspaces.
C) Create Page Layouts for Lead Distribution.
D) Create Lead Record Types for Lead Distribution.

2. Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.
Which template should CK use to give customers the access they need?

A) Help Center
B) Account Portal
C) Build Your Own
D) Microsite

3. Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?

A) Help Center
B) Customer Account Portal
C) Build YourOwn (LWR)
D) Partner Central

4. Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?

A) Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
B) Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
C) Create at least one topic along with its subtopic.
D) Enable Topic Hierarchy and create at least one topic with two subtopics.

5. The administrator of the Universal Containers customer site has been making changes in a sandbox and needs to push the changes to production. The administrator is comfortable with point and click changes but is not comfortable with managing code or more technical items.
How should the administrator ensure the changes make it accurately to production?

A) Rebuild the site from scratch in production.
B) Create a change set, upload it to production, and deploy the change set.
C) Use Dataloader to migrate the site from sandbox to production.
D) Use the ExperienceDeploy API to push the site to production.

Solutions: