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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. A technician arrives onsite to repair a device. Two users are there and both begin to explain what has happened and what they think could be the cause of the problem. Which of the following would be the MOST appropriate way for the technician to handle this situation?

A) Let both users continue to explain while the technician begins to evaluate the situation and determine the cause.
B) Tell the users that both of them have valuable information, and ask that they speak one at a time for better clarity.
C) Have both users quit talking until the technician has a chance to evaluate the situation.
D) Explain they are difficult to understand when they are both talking and ask them to decide on who knows the most and have them explain the situation.

2. Which of the following components wil tend to slip or not properly engage if it becomes damaged?

A) Bushing
B) One way bearing
C) Cam
D) Spring

3. Which of the following is the purpose of the thermistor in the fuser assembly?

A) To detect the temperature for the fuser assembly.
B) To detect the pressure for the fuser assembly.
C) To provide overheat protection for the fuser assembly.
D) To prevent premature deterioration of the fuser assembly.

4. Which of the following are the FINAL stages in the general troubleshooting method? (Select TWO).

A) System configuration
B) Establish a repair plan
C) Analyzing
D) Consult documentation
E) Implementation

5. When troubleshooting image output quality on an MFD, which of the following wil help isolate the problem to the scanning system?

A) Make a copy using the ADF.
B) Make a copy using the document glass.
C) View the error log from a web browser.
D) Print an internal test page.

Solutions: