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SALESFORCE CRT-251 Exam Reference, SALESFORCE Documents

Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide

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Sales Cloud Consultant CRT-251 Dumps will include below mentioned topics with Exam focused percentage

  • PSales Productivity: 12%
  • Opportunity Management: 15%
  • Sales Cloud Solution Design: 25%
  • Account and contact Management: 12%
  • Marketing and Leads: 7%
  • Integration and Data Managements: 8%
  • Sales Cloud Analytics: 5%
  • Industry Knowledge: 5%
  • Implementation Strategies: 6%
  • Communities and Site Management: 5%

Salesforce CRT-251日本語 Exam Syllabus Topics:

SectionWeightObjectives
Productivity and Integration8%- Sales productivity tools
  • 1. Sales Engagement and Inbox
  • 2. Automation with Flow and Process Builder
- Integration considerations
  • 1. External systems and data flow
  • 2. API usage and limits
Sales Cloud Analytics and Einstein12%- Einstein AI capabilities
  • 1. Opportunity scoring and insights
  • 2. Predictive analytics and recommendations
- Reports and dashboards
  • 1. Dashboard components and sharing
  • 2. Design meaningful reports
Territory Management8%- Design territory structures
  • 1. Define rules and assignment logic
  • 2. Align with sales organization
- Enterprise Territory Management
  • 1. Territory hierarchy and assignment
  • 2. Enable and configure features
Sales Cloud Solution Design21%- Design solutions to meet business requirements
  • 1. Align features with sales processes
  • 2. Evaluate scalability and maintainability
  • 3. Considerations for user adoption and experience
- Design for data model and security
  • 1. Data relationships and architecture
  • 2. Sharing rules and access control
Account and Contact Management11%- Data management and deduplication
  • 1. Duplicate rules and matching
  • 2. Import/export and data quality
- Relationship management
  • 1. Account teams and contact roles
  • 2. Hierarchies and relationships
Implementation Strategies13%- Post-implementation support
  • 1. Monitoring and optimization
  • 2. Troubleshooting common issues
- Project planning and deployment
  • 1. Change management and training
  • 2. Requirements gathering and analysis
- Configuration vs customization
  • 1. Leverage declarative tools
  • 2. Identify when code is required
Campaign Management5%- Campaign design and execution
  • 1. Campaign types and hierarchy
  • 2. Influence and ROI tracking
- Campaign integration with sales processes
  • 1. Lead and opportunity association
  • 2. Marketing to sales handoff
Opportunity Management15%- Configure sales processes and stages
  • 1. Sales methodologies and best practices
  • 2. Define sales stages and paths
- Products, price books, and quotes
  • 1. Price book setup and management
  • 2. Quote generation and integration
- Forecasting and pipeline management
  • 1. Pipeline reporting and analysis
  • 2. Forecasting categories and adjustments
Lead Management7%- Lead qualification and scoring
  • 1. Define qualification criteria
  • 2. Automated scoring models
- Lead lifecycle and conversion
  • 1. Conversion rules and mapping
  • 2. Lead assignment and routing

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