Exam Name: BCS Professional Certificate in Stakeholder Engagement V2.2
Certification Provider: BICSI
Corresponding Certification: BICSI Certification
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Updated: Oct 25, 2026
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BICSI STEN-V2.2 Exam Overview:
| Certification Vendor: | BCS (The Chartered Institute for IT) |
|---|---|
| Exam Name: | BCS Professional Certificate in Stakeholder Engagement V2.2 |
| Exam Number: | STEN-V2.2 |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple-choice questions, Supervised examination, Closed-book examination |
| Passing Score: | 65% (26 out of 40 questions) |
| Related Certifications: | BCS International Diploma in Business Analysis BCS Advanced International Diploma in Business Analysis |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Price: | GBP 295 (UK price; international prices vary by region) |
| Exam Way: | Online examination. The official BCS qualification page also lists Pearson VUE test centres worldwide. The examination is supervised and closed-book. Candidates receive 25% extra time when the examination language is not their native or official language, subject to the syllabus conditions. |
| Pre Condition: | No formal prerequisites. Attendance at a BCS-accredited training course is recommended but not compulsory. |
| Official Syllabus URL: | https://www.bcs.org/media/fxzmhmih/ba-professional-stakeholder-engagement-syllabus-v2.pdf |
BICSI STEN-V2.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managing expectations | 10% | - Categories of expectations - Process for managing expectations - Sources of expectations: controllable and uncontrollable expectation creators |
| Topic 2: Communicating with stakeholders | 10% | - Barriers to communication: semantic, physical and psychological - Active listening - The communication process - Listening behaviours: judging, filtering, being right and rehearsing - 4As communication planning |
| Topic 3: Negotiating with stakeholders | 15% | - BATNA - Principled negotiation - Integrative and distributive negotiation |
| Topic 4: Facilitating workshops | 10% | - Roles in a facilitated workshop - Running a facilitated workshop - Facilitation techniques: elicitation and visualisation - Benefits of facilitated workshops - Stages of a facilitated workshop - Facilitated workshop planning |
| Topic 5: Building rapport | 10% | - Building rapport using mirror, match and pace - Techniques for creating and sustaining rapport - Mehrabian's elements in communication
|
| Topic 6: Managing conflict | 10% | - Roots of conflict: goals, judgements and values - Thomas-Kilmann conflict styles - Options for conflict resolution |
| Topic 7: Managing stakeholders | 15% | - RACI analysis - Stakeholder planning and monitoring - Stakeholder perspectives - Stakeholder analysis and prioritisation - Stakeholder categories |
| Topic 8: Working with stakeholder groups | 10% | - Group development process
|
| Topic 9: Ensuring equality | 10% | - Equality, diversity and inclusion: definitions - Unconscious bias - Empathy maps |
STEN-V2.2 Exam FAQ — Seize the Chance
GBP 295 (UK price; international prices vary by region) per attempt, 65% (26 out of 40 questions) to pass. A failed retake costs the full fee again — prepare efficiently with the 0 practice questions for the STEN-V2.2 exam at iPassleader.
The BICSI BCS Professional Certificate in Stakeholder Engagement V2.2 is BICSI's certification exam for BICSI Certification, at the Professional level. Certification is how workers face new challenges and seize promotion chances. Related credentials include BCS Advanced International Diploma in Business Analysis, BCS International Diploma in Business Analysis.
Yes — new customers get a free BICSI BCS Professional Certificate in Stakeholder Engagement V2.2 demo, and regular customers enjoy constant promotions and membership discounts. Purchases include 365 days of free updates by email; renew afterward at 50% off.
The BICSI BCS Professional Certificate in Stakeholder Engagement V2.2 blueprint spans 9 domains — including Managing expectations (10%), Negotiating with stakeholders (15%), Facilitating workshops (10%). Concentrate effort where the weight sits; the complete outline above lists every subtopic.
No formal prerequisites. Attendance at a BCS-accredited training course is recommended but not compulsory. Eligibility rules change over time, so verify the current requirements on the official page (official STEN-V2.2 exam page) before registering.
90 minutes for 40 questions. Efficient preparation — steady timed practice with the iPassleader engine — makes the real clock feel generous.
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