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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

1. When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

A) OCP cluster
B) Each cluster
C) Common Component cluster
D) UAC cluster

2. Which statement describes the function of the Work Assignment Snap-in?

A) It helps Avaya Oceana customer* build their business logic.
B) It is responsible for interaction routing.
C) It is a normalized model for all Avaya Oceana resources.
D) It provides contextual information.

3. Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A) Call Server Connector (CSC)
B) Unified Collaboration Model (UCM)
C) Unified Agent Controller (UAC)
D) Unified Collaboration Administration (UCA)

4. When a customer wants to perform a backup of the Avaya Oceana solution, which three actions must they take? (Choose three.)

A) Backup Avaya Control Manager DB.
B) Backup Cluster# 1 Snap-in's SVAR files.
C) Backup UCA Store Service.
D) Backup Omni channel Cache DB.
E) Backup Avaya Aura Session Manager.

5. Which two log files are used to troubleshoot CSC-AES connection problems? (Choose two.)

A) /var/log/Avaya/services/CallServerConnector
B) /var/log/Avaya/dcm/pu/AgentControllerService
C) /var/log/Avaya/dcm/pu/CallServerConnector
D) /var/log/Avaya/services/CustomerControllerService

Solutions: