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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?

A) Group Number
B) VLAN ID
C) Network Region
D) Gatekeeper Location

2. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
B) The SIP lines had a Line ID of 15.
C) The new PRI channels took all existing SIP Trunk Licenses.
D) The SIP lines had the SIP URI tab deleted.
E) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.

3. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
B) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.
C) "Agent1" cannot be used as a name for a CCR agent.
D) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.

4. Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

A) Go to System > SMTP tab, put the email address used by IP Office to send the message.
B) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
C) Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
D) Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
E) Go to System > SMTP tab, put email address to the destination of all messages.

5. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Define the default gateway to the interface.
B) Forward incoming IP packets without a service or session to the address if defined.
C) A backup destination IP Address in case the main address is not accessible.
D) Assign more than one IP address to the interface.

Solutions: