TS: System Center Service Manager 2010, Configuring (available in 2010): 070-404 Exam

"TS: System Center Service Manager 2010, Configuring (available in 2010)", also known as 070-404 exam, is a Microsoft Certification. With the complete collection of questions and answers, iPassleader has assembled to take you through 165 Q&As to your 070-404 Exam preparation. In the 070-404 exam resources, you will cover every field and category in MCSE Certification helping to ready you for your successful Microsoft Certification.

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  • Updated on: Sep 24, 2026
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  • Updated on: Sep 24, 2026
  • No. of Questions: 165 Questions & Answers

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Microsoft 070-404 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configuring Incident, Problem, and Change Management20%- Configure change management policies and approvals
- Configure service level agreements (SLAs)
- Create templates, queues, and views
- Define incident and problem management workflows
Topic 2: Installing System Center Service Manager 201020%- Verify system requirements and prerequisites
- Install Self-Service Portal and web components
- Post-installation configuration and validation
- Install management server and data warehouse server
Topic 3: Customizing and Maintaining Service Manager15%- Backup, restore, and disaster recovery
- Customize forms, views, and console appearance
- Deploy and manage management packs
- Monitor performance and troubleshoot issues
Topic 4: Configuring Service Manager Infrastructure25%- Configure notification channels and subscriptions
- Configure connectors to Active Directory, SCOM, SCCM
- Configure database settings and data retention
- Configure management groups and security roles
Topic 5: Managing Configuration Management Database (CMDB)20%- Implement change and configuration management processes
- Create and configure classes, relationships, and CI types
- Configure CMDB synchronization and maintenance
- Populate and reconcile configuration items

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